Privacy Policy – 966 Online Gaming
Platform Pakistan

1. Introduction

966 operates the online gaming platform at 966.vin. When you create an account, make a deposit in PKR, place a bet or contact our support team, you share personal information with us. This Privacy Policy explains how we handle that information responsibly.

This policy applies to all users of 966.vin regardless of the device or method used to access the platform. By registering an account you confirm that you have read and understood this policy. If you do not agree with how we handle your data as described here, please do not create an account or use the platform.

We may update this policy from time to time. When we do, we will update the revision date at the top of this page. Material changes will be communicated to registered players via the platform or by email. Continued use of 966 after a policy update constitutes acceptance of the revised terms.

2. Data We Collect

966 collects personal information in the following categories:

We do not collect sensitive categories of personal data such as racial or ethnic origin, health information or political opinions. We collect only what is necessary to operate your account, verify your identity and process PKR transactions securely.

3. How We Use Your Data

966 uses your personal data for the following purposes:

• Account operation — to create and manage your 966 account, process logins and maintain your preferences
• Identity verification — to confirm your age (18+) and identity as required before processing your first withdrawal and in response to risk-based checks
• Payment processing — to process PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and other supported methods, and to process withdrawal requests
• Customer support — to respond to your queries, resolve disputes and improve the quality of our support service
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, account takeover and abuse of promotional offers
• Responsible gaming — to monitor gaming behaviour for signs of problem gambling and to operate deposit limits, session reminders and self-exclusion tools
• Marketing communications — to send you relevant promotions, bonus offers and platform updates, subject to your marketing preferences
• Platform improvement — to analyse how players use the platform so we can improve game selection, payment options and the overall player experience
• Legal compliance — to meet our obligations under applicable anti- money laundering and know-your-customer requirements

966 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without a human review process being available.

4. Legal Basis for Processing

966 processes your personal data on the following legal bases:

• Contract performance — processing necessary to operate your account and provide the services you have signed up for, including handling deposits and withdrawals in PKR
• Legal obligation — processing required to comply with anti-money laundering rules, identity verification requirements and other applicable legal obligations
• Legitimate interests — processing carried out for fraud prevention, platform security, responsible gaming monitoring and improving our services, where those interests are not overridden by your rights
• Consent — processing for marketing communications, where you have given us permission to contact you with promotional material; you may withdraw this consent at any time from your account settings

5. Who We Share Your Data With

966 does not sell your personal data. We share data only where necessary and only with the following categories of recipients:

• Payment processors — JazzCash, Easypaisa, Raast and other payment service providers receive the transaction data needed to process your PKR deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers — third-party KYC and document verification services that help us confirm your identity and age before processing withdrawals
• Game providers — providers of slots, live casino, fish games and other titles on the 966 platform receive session and gameplay data necessary to operate their games and settle results
• Customer support platforms — the live chat and support tools we use to communicate with you may process your contact information and support history
• Analytics providers — aggregated, anonymised platform usage data may be shared with analytics services to help us understand how the platform is used and where it can be improved
• Authorities — 966 will share personal data with law enforcement or regulatory bodies where legally required to do so, for example in connection with an anti-money laundering investigation

All third parties with whom 966 shares personal data are contractually required to handle that data securely, use it only for the specified purpose and not to disclose it further without authorisation.

6. Payment Data

966 handles PKR transactions through trusted payment processors. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, a debit or credit card, or another supported mobile wallet, the following applies:

• 966 does not store your full card number, CVV or mobile wallet PIN on its own servers. This data is handled entirely by the relevant payment processor.
• 966 retains a reference identifier and the transaction amount for reconciliation and dispute resolution purposes.
• Payment accounts must be registered in your own name. Providing payment details that belong to another person is a breach of our Terms and Conditions and may result in account suspension.
• Transaction history — including deposit and withdrawal amounts, dates and payment methods — is retained as part of your account record for the period described in the Data Retention section below.

7. Cookies & Tracking Technologies

966.vin uses cookies and similar tracking technologies to operate the platform and improve your experience. The main categories of cookies we use are:

• Essential cookies — required for the platform to function. These include session management cookies that keep you logged in during your visit. You cannot opt out of these without stopping use of the platform.
• Functional cookies — remember your preferences such as language settings, preferred payment method and responsible gaming limits you have set.
• Analytics cookies — collect anonymised data about how players navigate the platform so we can identify areas for improvement. No personally identifiable information is sent to analytics providers in these cookies.
• Security cookies — help detect and prevent fraudulent login attempts and other security threats.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality. 966 does not use advertising or cross-site tracking cookies.

8. Data Retention

966 retains your personal data for as long as your account is active and for a period after closure as required by our legal obligations. Specific retention periods are as follows:

• Account and identity data — retained for the duration of your account and for a minimum of five years after account closure, in line with standard anti-money laundering record-keeping requirements
• Transaction and payment records — retained for a minimum of five years from the date of each transaction
• Gaming history — retained for the duration of your account and for up to two years after account closure for dispute resolution and responsible gaming monitoring purposes
• Support communications — retained for up to two years from the date of the last communication in a support thread
• Marketing preferences — retained until you update your preferences or request deletion, subject to the legal retention periods above

When data is no longer required and no legal obligation to retain it exists, 966 securely deletes or anonymises it so that it can no longer be linked back to you.

9. Your Rights

As a 966 account holder you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email.

10. Minors & Age Policy

966 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out as part of the registration and withdrawal process. If 966 discovers that a minor has registered an account, that account will be closed immediately, any balance forfeited and personal data deleted subject to any legal retention obligations that may apply.

If you believe that a minor has registered on 966.vin, please contact our support team immediately so we can investigate and take appropriate action.

11. Security Measures

966 takes the security of your personal data seriously. The technical and organisational measures we have in place include:

• SSL/TLS encryption for all data in transit between your device and our servers
• Passwords stored using one-way hashing — 966 staff cannot see your password in plain text
• Access controls limiting which staff can access personal data, based on their role and need
• Regular security reviews of platform infrastructure and third-party integrations
• Two-factor authentication options available for your 966 account login
• Automatic session timeouts after periods of inactivity
• Monitoring systems designed to detect unusual account activity and potential intrusions

No security system is completely impenetrable. In the unlikely event of a data breach affecting your personal information, 966 will notify affected users as required and take immediate remedial action.

12. Policy Updates

966 reviews this Privacy Policy periodically and updates it when necessary to reflect changes in our data practices, platform features or applicable legal requirements. The revision date at the top of this page will be updated whenever a change is made.

For material changes — those that significantly affect how we collect or use your data — we will notify registered players via an in-platform message or by email to the address on your account. We will give you reasonable notice before a material change takes effect. If you do not agree with the revised policy, you should withdraw any remaining balance and close your account before the change takes effect.

13. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or how 966 handles your personal data, please get in touch with our support team. We aim to respond to all data-related requests within 30 days.