Terms and Conditions – 966 Online
Gaming Platform Pakistan

1. Acceptance of Terms

By accessing 966.vin, creating an account or placing a bet, you confirm that you have read, understood and agreed to these Terms and Conditions in their entirety. These terms form a legally binding agreement between you and 966. If you do not agree to any part of these terms, you must not use the platform.

966 may update these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. The date of the most recent revision is displayed at the top of this page. It is your responsibility to review these terms periodically.

2. Eligibility

To open and use a 966 account, you must meet all of the following conditions:

• You are at least 18 years of age. 966 does not permit minors to register or play under any circumstances.
• You are accessing the platform on your own behalf and not on behalf of a third party.
• You are not a current employee, contractor or director of 966 or any affiliated company.
• You are not accessing the platform from a jurisdiction where online gaming is specifically prohibited by law applicable to you personally.
• You have not previously had a 966 account that was closed for breach of these terms.

966 reserves the right to request proof of age and identity at any point. Accounts that cannot satisfy verification requirements will be suspended pending review.

3. Account Registration

Each individual may hold only one active 966 account. When registering, you must provide accurate and complete information. Providing false information — including a name, date of birth or contact details that do not match your identity documents — is a breach of these terms and may result in account closure.

You are responsible for maintaining the security of your account credentials. This means:

• Use a password that is not used for any other service.
• Do not share your login details with any other person.
• Log out of your account when using a shared or public device.
• Contact 966 support immediately if you suspect unauthorised access to your account.

966 will not be responsible for losses incurred on your account due to unauthorised access resulting from your failure to keep your credentials secure. However, if you report suspected unauthorised access promptly, 966 support will investigate and can place a temporary hold on your account while the investigation proceeds.

Account registration on 966 is free. There is no charge for opening or maintaining an account. Deposits and certain withdrawal methods may carry processing charges as described in the Deposits and Withdrawals sections below.

4. Deposits & Payments

966 accepts deposits in Pakistani Rupees (PKR) only. All account balances, bets, winnings and withdrawals are denominated in PKR. The following payment methods are currently supported for deposits:

• JazzCash — mobile wallet deposits processed via the JazzCash payment network
• Easypaisa — mobile wallet deposits via Easypaisa
• Raast — instant bank-to-bank transfers via the Raast payment infrastructure
• Bank Transfer — direct transfers from Pakistani bank accounts
• Cards — debit and credit cards issued by Pakistani banks
• Mobile Wallets — other supported mobile payment platforms as listed in the cashier section of your account

Minimum and maximum deposit limits apply and are displayed in the cashier section of the 966 platform at the time of deposit. These limits may vary by payment method and by account verification status.

966 does not accept deposits from payment accounts that are not registered in your own name. Third-party deposits — where the payment account belongs to another person — are not permitted and will be returned where possible. Any winnings generated from a third-party deposit may be voided.

Deposits are generally credited to your 966 account within a few minutes of the transaction completing on your payment method. If a deposit does not appear within 30 minutes, contact support with your transaction reference and the amount deposited.

5. Withdrawals

Withdrawal requests are processed to the same payment method used for your most recent deposit, or to a verified payment account in your name. The following conditions apply to all withdrawals:

• Your account must be fully verified before a withdrawal can be processed. Verification includes confirmation of your identity and, where applicable, the source of deposited funds.
• Any active bonus balance with outstanding wagering requirements must be completed or forfeited before a withdrawal can proceed.
• Withdrawals are processed only to payment accounts registered in your own name. Third-party withdrawals are not available.
• Minimum withdrawal amounts apply per method and are displayed in the cashier at the time of request.
• Standard withdrawal processing times vary by method. VIP members at Gold tier and above receive priority processing.

966 reserves the right to carry out additional verification checks before processing withdrawals above certain amounts. These checks are standard risk management practice and do not imply any wrongdoing on your part. You will be notified if additional documentation is required.

6. Bonuses & Promotions

966 offers various bonuses and promotions to both new and existing players. The following general terms apply to all bonuses unless a specific promotion's terms state otherwise:

• Wagering requirements: All bonus funds must be wagered a specified number of times before withdrawal. The wagering multiplier, eligible games and contribution percentages are stated in each promotion's individual terms.
• Time limits: Bonuses and any associated free spins expire after the period stated in the promotion. Expired bonuses and any winnings from them will be removed from your account automatically.
• One bonus per promotion: Each promotion is available once per player, per household and per device unless specifically stated otherwise.
• Maximum bet during wagering: While bonus wagering is in progress, a maximum bet limit per spin or round applies. Bets exceeding this limit may result in winnings from those bets being voided.
• Game restrictions: Certain games may not contribute to wagering requirements or may contribute at a reduced rate. Check the specific bonus terms for eligible game lists.
• Abuse: 966 reserves the right to cancel any bonus and void related winnings if bonus abuse, co-ordinated wagering or exploitation of promotional terms is detected.

Bonuses cannot be transferred between accounts, exchanged for cash at face value or combined with other promotions unless explicitly permitted in the promotion terms. 966 reserves the right to modify, suspend or discontinue any promotion at any time with reasonable notice where possible.

7. Betting & Gaming Rules

966 offers sports betting, slots, live casino, bingo, fish games and other gaming products. The following general rules apply across all product categories:

• All bets are final once confirmed. You cannot cancel or amend a bet after it has been placed and accepted by the system.
• 966 reserves the right to void any bet placed on an event where the result was already known at the time the bet was placed, or where a technical error resulted in incorrect odds being displayed.
• In the event of a technical failure affecting a live game or sports event, 966 will follow the relevant game provider's or sports data provider's settlement rules. Where no clear rule applies, 966's decision on settlement will be final.
• Cricket, PSL, T20 and other Pakistan-specific sports markets are subject to the official match results as provided by the relevant sporting body. In the event of a match being abandoned or reduced in overs, standard cricket betting settlement rules apply as described in the sportsbook section of the platform.
• Maximum payout limits apply per bet, per day and per event. These limits are displayed in the relevant section of the platform.
• 966 reserves the right to limit stake amounts, restrict markets or close accounts of players whose betting patterns suggest professional or syndicated activity inconsistent with recreational play.

For slot games and live casino titles, the rules of each individual game are governed by the relevant game provider. RTP and volatility information is made available in the game information section. All game outcomes are determined by certified random number generators.

8. VIP Programme

966's VIP programme operates across four tiers: Silver, Gold, Platinum and Diamond. Progression through tiers is based on your wagering activity over a rolling period. The following conditions apply:

• VIP tier benefits — including reload bonuses, cashback rates, withdrawal priority and dedicated account management — are described on the VIP page and are subject to change.
• VIP status is evaluated on a rolling basis. If your activity level drops below the threshold for your current tier, your tier may be reviewed and adjusted at the next evaluation point.
• VIP benefits are personal to you and cannot be transferred to another account.
• 966 reserves the right to remove VIP status from any player whose account is found to be in breach of these Terms and Conditions.
• Cashback payments under the VIP programme are calculated on net losses over the relevant period and paid as bonus funds subject to the wagering requirements stated at the time of payment.

9. Responsible Gaming

966 is committed to providing a safe gaming environment for all players. The following responsible gaming tools are available to every account holder at no cost and without needing to contact support:

• Deposit limits — set daily, weekly or monthly PKR deposit caps from your account settings
• Session time reminders — configure alerts to notify you when you have been playing continuously for a set time
• Self-exclusion — temporarily or permanently suspend your account if you feel your gaming is becoming a concern

966 will not send promotional communications to any player who has an active self-exclusion in place. If you need help managing your gaming, the 966 support team is available 24/7 via live chat and can assist with applying account restrictions immediately. For further guidance, visit the Responsible Gaming page.

Gaming should always be treated as entertainment, not as a source of income. Only play with money you can afford to lose. Set a budget before you start and stick to it.

10. Privacy & Data

966 collects and processes personal data as described in the Privacy Policy. By registering an account you consent to the collection and use of your data as set out in that policy. Key points include:

• Your personal data is used to operate your account, verify your identity, process payments and comply with anti-money laundering requirements.
• 966 does not sell your personal data to third parties for marketing purposes.
• You have the right to request a copy of the data 966 holds about you by contacting support.
• 966 uses industry-standard encryption for all data transmitted between your device and the platform.

11. Prohibited Conduct

The following actions are strictly prohibited on 966 and may result in immediate account suspension, cancellation of bets and forfeiture of balances:

• Registering more than one account or assisting another person to circumvent the one-account rule
• Providing false, misleading or incomplete information during registration or verification
• Using software, bots, scripts or automated tools to interact with the platform in any way
• Exploiting technical errors, software bugs or incorrectly posted odds — any winnings from such exploitation may be voided
• Co-ordinating bets with other players to guarantee outcomes or to abuse promotional offers
• Using 966 for any purpose connected with money laundering, fraud or any other unlawful activity
• Depositing funds that originate from criminal activity or that are the subject of any legal proceedings
• Threatening, abusing or harassing 966 staff or other users

966 co-operates fully with relevant authorities when legally required to do so. Accounts suspected of being involved in financial crime will be frozen pending investigation and may be reported to the appropriate authorities.

12. Limitation of Liability

966 provides the platform on an "as available" basis. While every effort is made to ensure continuous and reliable access, 966 does not guarantee that the platform will be free from interruptions, errors or technical failures at all times.

• 966 is not liable for losses resulting from platform downtime, connectivity issues on your end, or delays in payment processing beyond 966's reasonable control.
• 966 is not liable for losses resulting from your failure to keep your account credentials secure.
• 966's total liability to you in connection with any single incident shall not exceed the amount of your account balance at the time of that incident.
• Nothing in these terms limits 966's liability for fraud, gross negligence or any liability that cannot be excluded by applicable law.

13. Changes to Terms

966 reserves the right to update or amend these Terms and Conditions at any time. Where a change is material, 966 will make reasonable efforts to notify registered players via the platform or by email to the address on your account. The updated terms will be published on this page with a revised date.

If you do not agree with a material change to these terms, you should withdraw any remaining balance and close your account before the change takes effect. Continued use of the platform after the effective date of any change constitutes your acceptance of the revised terms.

14. Contact & Support

If you have any questions about these Terms and Conditions, or about any aspect of your 966 account, the support team is available 24 hours a day, 7 days a week via live chat on the platform.